If you need to make calculations for your call center using Erlang B or Erlang C, then you need Erlang Library for Excel. It's an Excel Add-In that makes Erlang functions available in your Excel workbooks. You use these functions just as you use Excel's built-in functions.
Features:
* Free download, no registration
* Easy to install and use
* Detailed help system
* 15 worksheet functions to perform common staffing and trunking calculations in call centers
* Specialized Erlang calculators designed for call center professionals
* Efficient algorithms: your worksheets recalculate quickly
Allows you to merge excel workbooks into one workbook with multiple worksheets.
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